Privacy policy
Shilanature Privacy Policy
Personal Information
Yanshika Traders. is a company incorporated and registered under the provisions of the Companies Act, 2013, with its registered office at Greater Noida West. Shilanature Naturals Pvt. Ltd. is the owner of the brand Shilanature and the website https://shilanature.com/ (“Website”). This Privacy Policy outlines Shilanature’s approach to data protection and privacy in compliance with applicable laws and regulations.
Throughout this document, ‘we’, ‘us’, and ‘our’ refer to Shilanature. The terms ‘you’ and ‘your’ refer to the visitor or user of the Website.
We are committed to treating data privacy seriously. This Privacy Policy provides detailed information about how your data is collected, stored, used, and protected. By accessing or using the services provided on our Website, you consent to the collection and use of your information in accordance with this Privacy Policy.
Personal Information Gathered by Us
As part of your registration or purchase process on our Website, we may collect personally identifiable information including, but not limited to:
· Your name (first and last)
· Email address and mobile phone number
· Residential and shipping address, postal code
· Account login details (username and password)
· Date of birth, age, gender
· Information about the pages you visited, links clicked, and browsing patterns
· Payment and transaction details
We may also receive updated delivery or shipping information from our logistics partners to ensure accurate and timely delivery.
You can choose not to provide certain personal information, but this may limit your access to some services or features on the Website.
Why We Collect Your Personal Information
We collect personal information to:
· Register you on our Website and verify your identity
· Process and fulfill your orders, including payment processing
· Communicate with you about your orders, queries, and support requests
· Share updates, promotional offers, and product-related information
· Personalize your experience and recommend products based on your preferences
· Analyze Website performance and improve user experience
· Display interest-based advertisements related to Shilanature products
Manner of Collection of Information
We collect information directly when you provide it during registration, purchase, or surveys. We also collect certain information automatically through:
· Cookies and tracking technologies
· Server logs of browsing behavior and interactions with the Website
· Third-party sources like logistics or payment partners
Our Website may contain links to third-party websites. We are not responsible for the privacy practices of these third-party sites.
Consent
By using our Website or providing personal information, you consent to its collection, use, and disclosure as outlined in this Privacy Policy, including the use of your information for marketing, promotions, and order fulfillment.
When Your Personal Information May Be Disclosed
We do not sell or rent your personal information. However, we may share your information:
· With payment gateways for processing transactions
· With logistics and delivery partners for order fulfillment
· With regulatory authorities if legally required
· With business partners or service providers to improve services or for operational purposes, only under strict contractual obligations
· With your consent for marketing, promotions, or personalized services
How We Secure and Protect Your Personal Information
We implement physical, technical, and managerial safeguards to protect your personal information from unauthorized access, alteration, or destruction. Access to personal data is restricted to authorized personnel only.
While we take all reasonable precautions, please note that no data transmission over the internet can be guaranteed 100% secure. By using our Website, you acknowledge and accept this risk.
Information collected is retained only as long as necessary for the purposes described in this Privacy Policy and to comply with legal obligations.
Children’s Privacy
Our Website is intended for adults (18+). Minors may browse the Website but cannot make purchases or provide personal information without adult supervision.
Correction of Personal Information
You can update or correct your personal information via your account on the Website. For assistance, contact us at support@shilanature.com.
Grievance Officer
For privacy-related complaints or queries, contact:
Name: Sunder Negi Email: Shilarootsnature.com, Address: Greater Noida West Uttar Pradesh 201306
We aim to resolve complaints within 30 days or as per applicable law.
Notification of Changes in the Privacy Policy
We may update this Privacy Policy periodically. Changes will be posted on this page and take effect immediately. Users are encouraged to review the Privacy Policy regularly.
